Scope of this policy
This Privacy Policy applies to information collected through https://www.astradentalct.com, website forms, online appointment links, call and email links, analytics tools, advertising measurement, and other online features connected to the website. It does not replace our Notice of Privacy Practices, which explains how protected health information may be used and disclosed for dental care, payment, and health care operations.
If information you submit through an appointment request, patient form, or other practice communication becomes part of your dental record, that information may also be protected by HIPAA and handled under our Notice of Privacy Practices.
Information we may collect
- Information you provide: name, phone number, email address, appointment preferences, message content, referral source, and similar information you choose to send through the website or linked tools.
- Scheduling and patient communications: information submitted through online scheduling, intake, referral, or communication tools connected from the website.
- Device and usage data: browser type, device information, IP address, pages visited, referring page, approximate location derived from technical data, and interactions with buttons or forms.
- Call, email, and text interactions: contact information and message metadata when you call, email, text, or request a response from the office.
Please do not submit Social Security numbers, payment card numbers, detailed medical history, or urgent dental information through general website forms or ordinary email. For urgent dental problems, call 203-551-9090.
How we use information
- To respond to questions, appointment requests, and other messages.
- To help schedule visits, confirm contact information, and coordinate follow-up.
- To operate, secure, measure, and improve the website.
- To understand which pages, services, and campaigns are useful to visitors.
- To maintain records of website inquiries and office communications.
- To comply with legal obligations and protect the rights, safety, and security of patients, visitors, the practice, and others.
Cookies and analytics
The website may use cookies, pixels, local storage, analytics tags, advertising conversion tags, and similar technologies. These tools help the website work, measure site activity, understand how visitors find the practice, improve marketing, detect misuse, and improve user experience.
You can adjust cookie settings through your browser. Some features may not work as expected if cookies are blocked. Browser "Do Not Track" settings may not be recognized consistently across all website tools.
Third-party services
The website may connect to third-party services for online scheduling, forms, maps, analytics, hosting, security, reviews, social media, phone tracking, advertising measurement, and similar website functions. Those services may process information under their own privacy practices and contracts. We use these services to help operate the website and communicate with patients and prospective patients.
Sharing information
We may share website information with service providers who help us operate the site, respond to inquiries, schedule appointments, maintain security, or measure performance. We may also disclose information when required by law, to enforce our policies, or to protect rights and safety. We do not knowingly sell patient health information.
Your choices
- You may call the office instead of using a website form.
- You may adjust browser settings to block or delete cookies.
- You may ask us to update contact information you provided through the website.
- You may opt out of nonessential marketing communications where an opt-out method is provided.
Retention
We keep website information for as long as reasonably needed for the purposes described in this policy, including responding to inquiries, maintaining business records, improving the website, resolving disputes, security, and legal compliance. Information that becomes part of a patient record may be retained under health record retention rules and our privacy practices.
Security
We use reasonable administrative, technical, and organizational safeguards for website information. No website, email, form, or internet transmission can be guaranteed to be completely secure.
Children's privacy
This website is intended for adults seeking dental information or care. We do not knowingly collect personal information directly from children through this website.
Links to other websites
The website may link to outside websites, including scheduling, maps, review, insurance, financing, social media, or informational resources. We are not responsible for the privacy practices or content of those websites.
No emergency use
This website and ordinary email are not monitored for emergency care. If you have a dental or medical emergency, call 911, seek urgent medical care, or call the office directly for urgent dental guidance.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact
Questions about this website privacy policy may be directed to Astra Dental at 203-551-9090 or info@astradentalct.com.